Client Testimonials

Working with Ross Automotive Consultants has been a game-changer for our dealership. Specializing in high-end exotic cars, we needed a partner who truly understood the unique challenges of selling and protecting some of the rarest, most expensive vehicles on the market. Ross Automotive Consultants exceeded our expectations by providing tailored solutions that ensure our customers can safeguard their investments with confidence.

Their industry knowledge, hands-on approach, and commitment to excellence are second to none. From inventory management to specialized protection plans, they have helped us streamline operations, increase profitability, and offer added value to our clientele.

What truly sets them apart is their dedication to our success. They don’t just offer advice—they roll up their sleeves and work alongside us to implement real solutions. Their professionalism, integrity, and personalized approach make them an absolute pleasure to work with.

If you’re in the business of selling high-end exotic cars and want a trusted partner to help you deliver top-tier service and protection solutions, Jim Ross and Shawn Watkins are the best in the business. Highly recommend!

Partnering with Ross Automotive Consultants is straightforward and reliable. They genuinely commit to fostering long-term business relationships. At Five Star Ford, we prioritize delivering an outstanding and distinctive purchasing experience for our customers, and Ross Automotive Consultants aligns perfectly with that vision. They are consistently available to provide support and address any inquiries. I wholeheartedly recommend Danny Wilson and Ross Automotive Consultants to anyone.

Partnering with Ross Automotive Consultants has been a game-changer for our dealerships. They truly understand the automotive business and what it takes to run a high-performing F&I department. Before working with Ross Automotive Consultants, we had never experienced a partner that stepped in to manage claims, support our F&I operations, and take care of our customers with the same level of ownership and urgency that we do.

Shawn “Bubba" is an exceptional resource for our F&I teams and leadership. Whether it’s strategy, compliance, training, or day-to-day support, he is always available—nights, weekends, and whenever we need him. His integrity, industry knowledge, and commitment to dealership profitability are unmatched. Choosing Ross Automotive Consultants has strengthened our F&I performance, improved the customer experience, and driven measurable results. We highly recommend them to any dealership looking to elevate their F&I operations and increase profitability.

I have worked with Jim Ross for over for over 15 years. The entire process of working with Jim and his team has been incredibly smooth and professional. They are responsive to our needs, have delivered a high-quality products and have exceeded not only mine but our customer’s expectations with their excellent “customer service”. I would recommend them to anyone wanting to grow their business and increase profits and customer service levels.

Ross Automotive Consultants came highly recommended to us by a fellow dealership owner, with the reputation of being the best in the business. That endorsement set high expectations—and over the past three years, Ross Automotive Consultants has not only met them, but consistently exceeded them.

They deliver innovative, profitable F&I products while operating as a true long-term partner to our dealership. Their team genuinely cares about dealer success and treats our customers with the same level of professionalism and respect we expect in our own stores. Jim and Shawn “Bubba" bring unmatched industry expertise, integrity, and leadership to everything they do. For dealerships seeking a proven F&I partner focused on performance, customer satisfaction, and sustained profitability, Ross Automotive Consultants is the clear choice.

As a Finance Director, I’m always evaluating partners based on one thing: can they positively impact the entire dealership? Ross Automotive Consultants has done exactly that.

Their programs have not only strengthened our F&I performance but have also created more flexibility on the sales side and improved our overall profitability. One of the biggest challenges we’ve always faced with other administrators was the claims process, delays, lack of communication, and frustration for both our team and our customers. Since working with Rob Abusaad and the Ross Automotive Consultants team, it’s been a complete game-changer. Claims are handled more efficiently, the process is smoother, and it’s removed a lot of friction from our day-to-day operations.

Rob Abusaad and the Ross Automotive Consultants team have been excellent to work with; professional, responsive, and easy to implement. They understand the full dealership operation, not just one piece of it, and that’s reflected in the results we’ve seen. I would highly recommend Ross Automotive Consultants.

Our experience with Ross Automotive Consultants has been enlightening in identifying innovative strategies to enhance the profitability of our stores. Our agent, Ryan Walley, has invested a significant amount of time and effort in customizing products to meet the unique requirements of each store, and the outcomes have been remarkable. Their unwavering commitment to accessibility and prompt response time distinguishes them from their competitors. Our customers are highly satisfied with the versatility of the products we now offer, which has translated into tangible financial gains. I wholeheartedly recommend Ross Automotive Consultants to any dealership.

As an F&I Director, I’m always looking for ways to maximize product penetration while protecting the store from unnecessary risk.  Ross Automotive Consultants has delivered on both.

Their no-chargeback programs have been a huge win for us! It has allowed us to confidently offer VSC and GAP products without worrying about cancellations eating into our profits. That alone has made a noticeable impact on our bottom line.

What I appreciate most is how they work alongside our existing partners and reinsurance structure. They didn’t come in trying to replace anything; they simply added another layer of value and gave us more options to present to customers.

Working with Rob Abusaad and the entire team at Ross Automotive Consultants has been incredibly easy. They’re responsive, knowledgeable, and truly understand the needs of an F&I office. From setup to ongoing support, everything has been smooth and efficient.

As a General Manager, I value partners who don’t just maintain the status quo; but consistently bring new ideas to the table that help us stay competitive. That’s exactly what we’ve experienced working with Ross Automotive Consultants.

Rob Abusaad and his team are constantly introducing fresh strategies, innovative products, and new ways to improve both our sales and F&I performance. In an industry that can easily become repetitive, they’ve helped us think differently and uncover opportunities we weren’t previously capitalizing on.

What I appreciate most is that these aren’t just ideas; they’re practical, easy to implement, and actually drive results. Whether it’s enhancing our product offerings, improving process flow, or creating additional profit centers, their approach has made a noticeable impact across the dealership.

On top of that, Rob and the team at Ross Automotive Consultants are extremely easy to work with; responsive, proactive, and always looking for ways to help us improve.

If you’re looking for a partner who brings energy, creativity, and real solutions to your dealership, they are the one.

As an auto dealership professional, working with the team at Ross Automotive Consultants has been a game-changer for us. They demonstrate a deep understanding of the automotive industry and the unique challenges that dealers face in today’s market. Their solutions delivered real, measurable results. They took their time to understand our goals, tailored their strategies to fit our needs, and remained responsive every step of the way. I can confidently say this is a partner you can trust.